Suncoast Marine Supply CANCELLATION POLICY

Updated: 2/18/26

At Suncoast Marine Supply, we understand that plans can change. Orders may be canceled before they are processed or shipped easily and quickly by contacting our customer service team as soon as possible at suncoastmarinesupply@gmail.com.

See all the other ways you can reach us regarding your order. 

When requesting a cancellation, please send any information that will help us find your order quickly including any Order or Confirmation Numbers associated with your order.

Once an order has been processed (or shipped), it can no longer be canceled and will instead fall under our Return Policy.

We make every effort to provide accurate product information—including images, pricing, descriptions, and specifications—to help you make informed purchasing decisions. However, occasional inaccuracies may occur. In such cases, Suncoast Marine Supply reserves the right to cancel any order affected by incorrect listings (e.g., pricing errors, unavailable items, or specification mistakes) at any time, even after order confirmation. We appreciate your understanding as we work to maintain the highest standards of accuracy and fairness for all customers.

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Please note that any processing fees charged by the payment provider (such as credit card, PayPal, or other platforms) are non-refundable. These fees are charged directly by the payment service and cannot be recovered once a transaction is initiated.

Suncoast Marine Supply reserves the right to cancel any order due to stock availability, pricing errors, or other unforeseen issues. In those cases, a refund—minus any non-refundable payment processing fees, if applicable—will be promptly issued.

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Suncoast Marine Supply’s goal is to make purchasing product as easy as possible while protecting both our customers and our business from fraudulent activity.

Order Verification & Fraud Prevention We reserve the right to verify certain aspects of any order that appears suspicious or unverified (examples include, but are not limited to: different billing and shipping addresses, high-value orders, unusual ordering patterns, or similarities to past fraudulent activity). If your order is flagged, we will contact you for confirmation.

We may request proof of identity, such as a copy of your driver’s license or another valid ID, to help protect both you and the cardholder from fraudulent activity. We will never ask for your full payment card details.

If we do not receive a timely response confirming the legitimacy of the order within 24 hours, we will automatically cancel the order and issue a full refund. Once canceled, you will need to place a new order with verified/corrected information if you still wish to purchase. This policy helps us maintain the lowest prices and fast shipping for all legitimate customers.